customer service in the cafe

DOWNLOAD PROSPECTUSAPPLICATION PROCESS

Introduction

When you work in the café you will learn about preparing food and food hygiene. You will learn about Health and Safety in the kitchen, communication skills and customer care. You will serve behind the counter, take orders from customers, use the till, prepare food and drinks.

Progression and the Future 

You will learn to take orders, clear tables and use the dishwasher. You will gain an understanding of environmental health requirements for a business selling food to the public. You will gain confidence in working with members of the public.

Learning, Knowledge and Skills

There are plenty of jobs in the hospitality industry in local cafes, coffee outlets and restaurants. You could gain paid or voluntary work in a kitchen or cafe, serving customers or preparing food and drinks.