CUSTOMER CARE AND OFFICE SKILLS

Introduction

When you work in the college office skills area you will be the first point of contact for telephone enquiries and greeting visitors. You will learn to answer the phone, use the computer, produce essential documents for the college such as letters and posters, you will then email or post them out to customers. You will liaise with staff to provide support such as creating stationary orders, placing the order, checking and delivering the order, distributing post and parcel deliveries.

Learning, Skills and Knowledge

You will gain valuable skills in working in an office as well as confidence in dealing with customers at reception or on the telephone. You will provide administrative support to staff and contribute to the daily operation of the college. You could work in a local school or business in an office or on reception.

Progression and the Future

With the skills and confidence you have gained you could gain paid or voluntary work in the office of a local business.

OUR COLLEGE

Fairfield Farm College is a Specialist College for students with learning disabilities; it is a registered Charity, with residential, day and weekend courses. We are situated in the village of Dilton Marsh in Wiltshire. Our 26-acre farm site includes well-resourced teaching and vocational learning areas, a student common room, conference room, café and a farm shop.

LETS GET SOCIAL

Location

FAIRFIELD FARM COLLEGE

43 HIGH STREET

DILTON MARSH

WILTSHIRE 

BA13 4DL

Phone & Email

01373 823028

admissions@ffc.ac.uk

Sporting Achievement!

Rachel Bown our Inclusive Sports and Exercise Co-ordinator at the college received an award from Triathlon England South West: 'Members Achievement Award'.  This award is in recognition of the...

In the Farm Shop

The students have been busy in the shop this morning, arranging a beautiful display of fresh fruit and vegetables to showcase what we have on offer for our customers.  They look delicious!

Foundation Tutor’s Fundraising Challenge

Sheena our Foundation Tutor is one month into her weigh loss challenge fundraiser for Fairfield Farm College.  Sheena is aiming to loose 2 stone by Christmas and she is already 1 stone lighter. ...

Clothes Bank

Help us fundraise by turning your unwanted clothes into funds for the college. We now have a clothes back in the cafe car park, donations are weighed in and we get funds per kilo for the...

Animal Walk Litter Pick

Last week, the animal management students went litter picking around the animal walk and the fields close by, they found so much rubbish that it filled up the classroom table.  A session...

Art Enterprise

Art Enterprise students have been busy making an array of beautiful mosaics, which can be bought from the college shop or made to order if you would like a specific design.  This week...

Sports Leaders

The Sports Leaders identified what good & bad sports leaders 'look' like in today's session. They also created & practiced some activities they hope to use when local primary children...

Equine

Last week in Equine, the 1st year students were helping to care for and ride the college horses. For some of our new students this was their first ever time riding a horse! Well done to all of them,...

Catering team preparing a delicious lunch!

A busy session in the kitchen today with Pete our catering tutor, as the students help prepare lasagne for lunch with salad.  The students learn about food hygiene, kitchen safety and...

Friends of Fairfield First Karaoke Evening!

The Friends of Fairfield held their first Karaoke Evening, meet and greet for families, new parents and students on Friday 28th September 2018.  The event was enjoyed by the college students who...