CUSTOMER CARE AND OFFICE SKILLS

Introduction

When you work in the college office skills area you will be the first point of contact for telephone enquiries and greeting visitors. You will learn to answer the phone, use the computer, produce essential documents for the college such as letters and posters. You will liaise with staff to provide support such as creating stationary orders, placing the order, checking and delivering the order, distributing post and parcel deliveries.

Learning, Skills and Knowledge

You will gain valuable skills in working in an office as well as confidence in dealing with customers at reception, on the telephone or via email. You will provide administrative support to staff and contribute to the daily operation of the college. 

Progression and the Future

With the skills and confidence you have gained you could gain paid or voluntary work in the office of a local business.

 

OUR COLLEGE

Fairfield Farm College is a Specialist College for students with learning disabilities; it is a registered Charity, with residential, day and weekend courses. We are situated in the village of Dilton Marsh in Wiltshire. Our 26-acre farm site includes well-resourced teaching and vocational learning areas, a student common room, conference room, café and a farm shop.

 

LETS GET SOCIAL

Location

 

FAIRFIELD FARM COLLEGE

43 HIGH STREET

DILTON MARSH

WILTSHIRE 

BA13 4DL

 

Phone & Email

01373 823028

admissions@ffc.ac.uk

Group Mural

Group mural, coming along nicely. The idea from one of our students .

Fresh Egg from the Farm

Our chickens, ducks and turkeys are laying well. We collect the eggs daily to sell in the Farm Shop here at Fairfield. We just love the variety of colours our chickens give us, and now we are...

New Highland Cattle on the Animal Walk

We are absolutely loving working with our new Highland cows, Nessie (white/ blonde) , Neeps (dun/ brown with horns) and Morag (red). They can be seen from the Animal Walk too, so come along and meet...

Equine Holiday Workshop

We held our ever popular Equine holiday workshop. The group enjoyed learning how to groom horses, lead the Shetland ponies and braid the horse's manes and tails. All this as well as riding the...

Screen Printing

Screen printed baby grows. Will be on sale at the college this week, perfect for the summer months.

Music to your ears!

An innovative project designed by one of our wonderful students, a recycled mountain bike wind chime. It’s music to your ears !

Recycled Student Projects

Recycled and reusable blackboard painted jars, for use as vases for any occasion. The students came up with this enterprise idea as a team so please do support us by popping into the cafe to see...

Fairfield Farm Shop Wins 2nd Place in 2019 Wiltshire Life Awards

Fairfield Farm College Farm Shop was awarded 2nd place in the Village Shop 2019 Wiltshire Life Awards.  The Wiltshire Life Awards celebrate the extraordinary people, communities and businesses in...

Cricket Festival

Fairfield Farm College and Lavington School organised & delivered a day of cricket activities for 106 pupils from 7 different schools & colleges across Wiltshire.  This was the culmination...

Going Green

We are going green at Fairfield Farm College by reducing our plastic waste. We will be serving take away drinks in reusable cups. Buy one of our bamboo cups for £5 and get your first drink free and...