CUSTOMER CARE AND OFFICE SKILLS

Introduction

When you work in the college office skills area you will be the first point of contact for telephone enquiries and greeting visitors. You will learn to answer the phone, use the computer, produce essential documents for the college such as letters and posters. You will liaise with staff to provide support such as creating stationary orders, placing the order, checking and delivering the order, distributing post and parcel deliveries.

Learning, Skills and Knowledge

You will gain valuable skills in working in an office as well as confidence in dealing with customers at reception, on the telephone or via email. You will provide administrative support to staff and contribute to the daily operation of the college. 

Progression and the Future

With the skills and confidence you have gained you could gain paid or voluntary work in the office of a local business.

 

OUR COLLEGE

Fairfield Farm College is a Specialist College for students with learning disabilities; it is a registered Charity, with residential, day and weekend courses. We are situated in the village of Dilton Marsh in Wiltshire. Our 26-acre farm site includes well-resourced teaching and vocational learning areas, a student common room, conference room, café and a farm shop.

 

LETS GET SOCIAL

Location

 

FAIRFIELD FARM COLLEGE

43 HIGH STREET

DILTON MARSH

WILTSHIRE 

BA13 4DL

 

Phone & Email

01373 823028

admissions@ffc.ac.uk

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