CUSTOMER CARE AND OFFICE SKILLS

Introduction

When you work in the college office skills area you will be the first point of contact for telephone enquiries and greeting visitors. You will learn to answer the phone, use the computer, produce essential documents for the college such as letters and posters. You will liaise with staff to provide support such as creating stationary orders, placing the order, checking and delivering the order, distributing post and parcel deliveries.

Learning, Skills and Knowledge

You will gain valuable skills in working in an office as well as confidence in dealing with customers at reception, on the telephone or via email. You will provide administrative support to staff and contribute to the daily operation of the college. 

Progression and the Future

With the skills and confidence you have gained you could gain paid or voluntary work in the office of a local business.

 

OUR COLLEGE

Fairfield Farm College is a Specialist College for students with learning disabilities; it is a registered Charity, with residential, day and weekend courses. We are situated in the village of Dilton Marsh in Wiltshire. Our 26-acre farm site includes well-resourced teaching and vocational learning areas, a student common room, conference room, café and a farm shop.

 

LETS GET SOCIAL

Location

 

FAIRFIELD FARM COLLEGE

43 HIGH STREET

DILTON MARSH

WILTSHIRE 

BA13 4DL

 

Phone & Email

01373 823028

admissions@ffc.ac.uk

Students sign carols at Fairfield Farm College

Some students have been attending Sign Club, which meet on Wednesdays, and today they performed 'Silent Night' to students. They have been practising very hard for the past few weeks, and today was...

Fairfield Farm College Christmas Fair

A HUGE thank you to everyone who came to visit our Christmas Fair on Friday 6th December! It was great to see so many people, and a fantastic range of local producers too🎄 The Ex-Mayor of Warminster...

Students at Fairfield Farm College deliver food donations

On Friday 6th December, the Fairfield Farm College Student Council and Ann Daw delivered food donations to Cross Point in Westbury. This was Ann's idea that she put forward to Student Council, and...

Santa Dash 2019 a huge success at Fairfield Farm College

SANTA’S, ELVES AND A T-REX! JUST SOME OF THE CHARACTERS AT THE FAIRFIELD FARM COLLEGE 2019 SANTA DASH. For the third year Fairfield Farm College hosted the Wiltshire Santa/Elf Dash. The ‘now famous’...

Exciting updates from the World of Work team at Fairfield Farm College

On Tuesday the World of Work team were pleased to welcome Brenda and Kat from the National Careers Service to FFC. They were given a tour of the college and the opportunity to meet some of our...

Join us for our Christmas Fair on December 6th 2019!

FAIRFIELD FARM COLLEGE CHRISTMAS FAIR 2019 DECEMBER 6TH 2019 – 6PM UNTIL 8PM Join us on December 6th for our Christmas Fair! We’ve got over 35 stalls offering festive crafts and local produce, as...

Fairfield Farm College students finish their Autumn masks

Students at Fairfield Farm College have recently finished their final mask collages, taking inspiration from the Autumn colours. We think you'll agree, they look fantastic!   

Residential students plan visit to Wookey Hole Caves

Residential students at Fairfield Farm College recently had a great day out at Wookey Hole Caves. Students were supported to plan their days out in advance. This means consideration of...

Staff and students get involved for Children In Need 2019!

The students organised a range of events to raise funds for Children in Need, this included 'guess the baby picture', selling cakes/biscuits made by students, raffling 'Pudsey' cake donated by Ali,...

Foundation students visit Roche Court New Art Centre

We were lucky enough today to experience a visit to Roche Court Sculpture Park. Jenny, Julianne and Emma made us all very welcome and greeted us on arrival. After refreshments we were given picture...